Shipping Policy
SHIPPING FEES
We offer Free Standard Shipping for all orders. This offer is valid in all 48 contiguous U.S. states, but not valid in Alaska, Hawaii, and all other U.S. Territories including Guam, American Samoa, Puerto Rico and U.S. Virgin Islands. Terms are subject to change without notice.
Shipping fees are non-refundable.
DELIVERY TIMES
Please allow up to one-business day (excluding weekends, U.S. holidays, and big sale days) to process your order.
Processing Time + Shipping Time = Delivery Time
| Shipping Country | Shipping Method | Cost | Shipping Time |
|---|---|---|---|
| United States | Standard | Free | 2 - 6 business days |
- Only standard delivery is available.
- It may take more than 7 business days to deliver to remote locations in the U.S.
- Due to the high volume of orders during holiday seasons and big sales, you may experience extended processing time - up to 7 business days.
- Orders placed after 12 pm PST on Fridays through Sunday will be processed the following Monday and shipped withing 2~6 days. USPS does not pick up or deliver on weekends.
COUNTRIES WE SHIP TO:
- United States
APO/FPO AND PO BOXES / U BOXES
- We currently do not ship to APO/FPO or PO Boxes.
- We do ship to University Boxes. Please be sure to include the dorm or hall name and street address with box number.
CHANGE THE DELIVERY ADDRESS
- Unfortunately once your order has been placed, we are unable to make any changes. Please make sure to double check your shipping and billing information is correct before submitting your order
- When you visit our Website, we also collect and save the Internet Protocol address of the device you are using, like whether you are using a personal computer or a mobile device.
SHIPMENT LOST / STOLEN / RETURNED
- Wet Seal is not responsible for lost or stolen packages when a delivery notice has been received from the carrier.
- Wet Seal is not responsible for packages that are delivered to a wrong address due to an incorrect or incomplete shipping address provided by customer.
- Any returned packages due to incorrect addresses will be treated as cancellations and the merchandise cost will be refunded to the account on the order
SHIPPING CLOSED ON THE FOLLOWING HOLIDAYS.
- We only ship on business days. Business days are from Monday to Friday, excluding Holidays.
- Any order placed after 12 P.M. PST will be processed the following business day.
- During to a high volume sale periods, your order may take longer than anticipated.
- For Orders placed on holidays, your package will be processed on the next business day.
Holidays for 2019:
- New Year's - January 1, 2019
- MLK Jr. Day - January 21, 2019
- Washington's Birthday - February 18, 2019
- Memorial Day - May 27, 2019
- Independence Day - July 4, 2019
- Labor Day - September 2, 2019
- Columbus Day - October 14, 2019
- Veteran's Day - November 11, 2019
- Thanksgiving - November 28, 2019
- Christmas Day - December 25, 2019
SHIPMENT CARRIERS
Wet Seal uses two (2) different carriers to make sure your items arrive on time. When your items are shipped, we will use the most appropriate delivery method, depending on the weight and shipping destination of your package.
Our carriers are:
- United States Postal Service (USPS)
- United Parcel Service (UPS)