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Returns Policy

Please review our Returns Policy and instructions below. All policies described below apply only to online purchases made through our website www.wetseal.com. Thanks and happy shopping!

HOW TO MAKE A RETURN

Need to return an item? We will gladly accept any returns that meet our criteria below. All returned items must be returned in their original condition (unworn, unwashed, not damaged) and with original packing slip list. Returns must be postmarked within 30 days of shipped date. Please make a notation of why you are returning the items.

NOTE: Redlined/Flash Sale items that have a discount of 60% off or more are considered Final Sale and cannot be returned. Bodysuits, swimwear, intimates and all accessories (excluding shoes & bags) are non-returnable. See criteria below for more details.

Send your return package to the following address:

Wet Seal Returns
2385 Calle del Oro
San Diego CA 92126
USA

Send your package back to us via the most affordable shipping method of your choice. If available, we recommend noting the tracking number from your shipping label.

Review our Return Criteria below and make sure the items are eligible for return.

IF YOU RECEIVE A DEFECTIVE OR INCORRECT ITEM

Products that were received damaged, defective or incorrect must be reported within 7 days of delivery by contacting us at [email protected] Please note that if such items are not reported in a timely manner, we will not refund it.

Send your return package to the following address:

Wet Seal Returns
2385 Calle del Oro
San Diego CA 92126
USA

Please note, if our quality assurance team finds the item not defective after careful inspection, your return will be denied

RETURNS CRITERIA

The following items cannot be returned:

All above items are not eligible for refunds. If they are returned, we will charge a restocking 50% fee and the remaining balance will be given as store credit only.

If applicable, all items must be returned with their original pieces including but not limited to:

Shoes & bags must be returned with their original packaging.

TERMS & CONDITIONS