Customer Service

Shipping Policy & Disclaimers

Military APO/FPO Boxes
All APO / FPO packages will be shipped via United States Postal Service. Expedited shipping is not available for these deliveries. Please allow for additional transit time (usually 4-6 weeks).

Free Shipping Promotions
Unless stated otherwise, free shipping covers the cost of Standard Delivery only. Alternative shipping options are available at additional costs.

Standard Shipping, Continental United States
For Standard shipping (of in-stock items) Please allow 6-8 business days from the date the package was shipped. Your package will take 24-36 hours to process and ship.

Alaska and Hawaii shipping cost
$10.00 Surcharge is not waived during free shipping promotions.

Next Day Shipping
Orders (of in-stock items) placed before 12:00 pm PST, Monday-Friday will be processed and shipped the same day. Orders placed after 12:00 pm PST will be shipped the following business day. Your package will arrive the next business day, from the date your package was shipped.

Second Day Shipping
Orders (of in-stock items) placed before 12:00 pm PST, Monday-Friday will be processed and shipped the same day. Orders placed after 12:00 pm PST will be shipped the following business day. Your package will arrive in two business days, from the date your package was shipped.

Shipping Carrier:
Wet Seal uses FedEx to ship online orders. Orders shipped using standard shipping (less then 9lbs) will be shipped via FedEx Smartpost. FedEx Smartpost uses the United States Postal Service (USPS) for the final delivery. Next and 2nd day packages will be delivered via FedEx.

Delivery Days:
Standard Shipping: Packages shipped using FedEx Smartpost generally deliver Monday - Friday (excluding Holidays). On occasion packages could be delivered on a Saturday. Be sure to track your package at http://www.fedex.com/us/ for your estimated delivery day.

Next and 2nd Day Shipping:
Packages will be shipped and delivered by FedEx Monday – Friday (excluding holidays). Be sure to track your package at http://www.fedex.com/us/ for your estimated delivery day.

P.O. Boxes
Orders using standard shipping can be shipped to P.O. Boxes via FedEx Smartpost. Expedited shipping and packages over 9lbs cannot be delivered to P.O. Boxes.

Shipping to a different address
You may place an order to be shipped to an address other than that of your billing address. The billing address must match the address on file with the credit card used at the time of purchase.

International Shipping
We currently do not ship outside the United States.

For Continental United States
*FREE SHIPPING ON PURCHASES OF $50 OR MORE DETAILS

Order Amount Standard 2nd Day Next Day
0$ - $50 $5.95 $9.95 $21.95
$50.01 - $100 FREE $10.95 $22.95
$100.01 - $150 FREE $11.95 $23.95
$150.01 - $300 FREE $12.95 $26.95
$300.01+ FREE $16.95 $31.95


Alaska and Hawaii
*$10.00 Surcharge is not waived during free shipping promotions.

Order Amount
Standard
5-7 Business Days
2nd Day
2 Business Days
Next Day
1 Business Day
0$ - $50 $15.95 $24.95 $31.95
$50.01 - $100 10.00* $25.95 $32.95
$100.01 - $150 10.00* $26.95 $33.95
$150.01 - $300 10.00* $27.95 $36.95
$300.01+ 10.00* $28.95 $41.95


Military APO/FPO Boxes
*All APO / FPO packages will be shipped via United States Postal Service. Expedited shipping is not available for these deliveries. Please allow for additional transit time (usually 4-6 weeks).

Order Amount
Standard
4-6 Weeks
2nd Day
2 Business Days
Next Day
1 Business Day
0$ - $50 $5.00 Not Available Not Available
$50.01 - $100 FREE* Not Available Not Available
$100.01 - $150 FREE* Not Available Not Available
$150.01 - $300 FREE* Not Available Not Available
$300.01+ FREE* Not Available Not Available

Shipping Timeframes

Standard
5-7 Business Days
2nd Day
2 Business Days
Next Day
1 Business Day