Customer Service


Standard Shipping (Continental United States)
For Standard shipping (of in-stock items) please allow 6-8 business days from the date the package was shipped. Your package will take 24-36 hours to process and ship.  Packages shipped using FedEx Smartpost are delivered Monday - Friday (excluding Holidays).  Packages may occasionally be delivered on a Saturday, but this is not guaranteed.  Track your package at http://www.fedex.com/us/ for your estimated delivery day.

Shipping Carrier
Wet Seal uses FedEx to ship online orders. Orders shipped using Standard shipping (less then 9lbs) will be shipped via FedEx Smartpost. FedEx Smartpost uses the United States Postal Service (USPS) for the final delivery. 

P.O. Boxes
Orders using standard shipping can be shipped to P.O. Boxes via FedEx Smartpost. 

Shipping to a Different Address
You may place an order to be shipped to an address other than that of your billing address. The billing address must match the address on file with the credit card used at the time of purchase.

Military APO/FPO Boxes
All APO/FPO packages will be shipped via United States Postal Service. Please allow for additional transit time (usually 4-6 weeks).

International Shipping
We currently do not ship outside the United States.

SHIPPING COSTS:

For Continental United States 


Order Amount
Standard
6-8 Business Days
$0 - $50 $6.95
$50.01 - $100 $6.95
$100.01 - $150 $6.95
$150.01 - $300 $6.95
$300.01+ $6.95

Alaska and Hawaii
$10.00 surcharge added to Alaska and Hawaii

Order Amount
Standard
6-8 Business Days
$0 - $50 $16.95
$50.01 - $100 $16.95
$100.01 - $150 $16.95
$150.01 - $300 $16.95
$300.01+ $16.95
 
Military APO/FPO Boxes
*All APO / FPO packages will be shipped via United States Postal Service. Please allow for additional transit time (usually 4-6 weeks).

Order Amount
Standard
4-6 Weeks
$0 - $50 $6.95
$50.01 - $100 $6.95
$100.01 - $150 $6.95
$150.01 - $300 $6.95
$300.01+ $6.95